Customer Support

We’re constantly refining the app to ensure the best user experience. Please let us know if you experience any issues via email: support@loremipsumcorp.com

Tagify can be easily installed via Shopify App Market.
* Go to our app’s link: https://apps.shopify.com/tagify-1
* Click “Add app” button (you might be asked to login if you have not logged in to your Shopify account yet)
* You’ll be directed to your store > Click “Install app” button.
* Done.

After successfully installing Tagify, it will appear in your app list in Shopify admin.

No coding require.

1. The app doesn't use any BLOCK which you need to activate manually.

2. For configuring the app or badges use only the app UI.

3. The app automatically injects "JavaScript" into your theme "</head>" tag which is automatically removed after uninstalling the app.

4. The app creates 4 files in your active theme "templates" folder:
templates/search.tagify.handle.liquid
templates/search.tagify.products.js.liquid
templates/index.tagify.collections.js.liquid
templates/product.tagify.liquid
NOTE: Do NOT change or delete these files while the app is active in your store.

You can create UNLIMITED badges in our app.
Tagify works with JPG, JPEG, PNG or GIF.

The badge has not been activated.

By default, when you successfully create a badge, it is not active. Please click on the toggle button to activate it.

Loading time

Tagify servers are located in the US, therefore there may be a loading time delay for users located outside of the US.

Conflict with your theme

Tagify might not be compatible with all themes with the default settings. Please contact us for help.

Need more help?

If you have checked all the above causes and tried all solutions, but Tagify is still not showing up on your store; you can reach out to our support team at support@loremipsumcorp.com. We will answer your ticket as soon as possible.

The App use Shopify ScriptTag to integrate the JavaScript into your storefront. After installing, the app creates 4 files in your theme folder:
templates/search.tagify.handle.liquid
templates/search.tagify.products.js.liquid
templates/index.tagify.collections.js.liquid
templates/product.tagify.liquid
NOTE: Do Not change or delete these files until you using the app.
You can access Tagify anytime via your Shopify Admin:

* Login to your Shopify admin dashboard (https://yourstore.myshopify.com/admin/)

* Click on Apps (https://yourstore.myshopify.com/admin/apps)

* Click on Tagify

* You’ll be navigated to the Tagify's Dashboard without having to login.

Good question! Remove Tagify from your app list on Shopify Admin panel any time before the 7 days are up to avoid starting a monthly subscription.
To completely remove Tagify app from your store, please follow these steps:

1. Visit your Shopify admin page -> Apps page and delete the Tagify app there.

2. Visit your Shopify admin page -> Online Store -> Themes -> Edit code: to delete the Tagify app code that is still saved on your theme:

3. Then Delete the files listed below:

templates/search.tagify.handle.liquid
templates/search.tagify.products.js.liquid
templates/index.tagify.collections.js.liquid
templates/product.tagify.liquid

4. If you completed the steps to increase your app's loading speed, then also delete the integrated JAVASCRIPT which may still be in your "Layout/theme.liquid" file before the "</head>" tag.